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Conversation Design Workflow: How to design your chatbot in 10 (basic) steps | by Chiara Martino | Voice Tech Podcast | Medium
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Starting with the perfect conversation diagram - Hands-On Chatbot Development with Alexa Skills and Amazon Lex [Book]
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Advertising creation process - Conversation BPMN 2.0 diagram | Franchisee recruitment and training - Conversation BPMN 2.0 diagram | Design elements - Conversations BPMN 2.0 | Conversation Diagram
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